Who we are
Our website address is: https://cloudsofcareprivateduty.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the originating website.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with embedded content, including if you’re logged in to that website.
Service Operations and Data Collection
As part of our operations, we may collect and process the following types of personal data:
- Name, phone number, email address (via contact forms or booking forms)
- Service address for scheduling cleanings
- Comments or messages submitted via forms
- Purchase and payment history (if any online transactions are processed)
- Browser information and IP address for analytics or spam protection
We use this information to:
- Schedule and complete service appointments
- Respond to customer inquiries
- Improve website functionality and user experience
- Send marketing emails (only with explicit consent)
- Maintain business records and comply with legal obligations
We do not sell personal data to third parties.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
We may also share your data with:
- Payment processors (if applicable, and only to facilitate transactions)
- Email marketing services (if opted in)
- Website developers and hosting providers (only as necessary to maintain or troubleshoot the site)
How long we retain your data
If you leave a comment, it and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically.
For users who register on our site (if applicable), we store the personal data they provide in their user profile. Users can view, edit, or delete their personal information at any time (username cannot be changed). Website admins can also access and modify this information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Security Measures
We take appropriate measures to protect your personal data, including:
- SSL encryption
- Secure hosting infrastructure
- Access controls for internal systems
- Regular software and plugin updates
Despite our best efforts, no method of transmission or storage is 100% secure. We encourage you to contact us immediately if you believe your data may have been compromised.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” We encourage users to check this page periodically.